Blog - Business VoIP Solutions | VoIP Phone Systems

How Business VoIP solutions can impact a company

14 March 2019February 28, 2019VoIP InfoLeave a comment

Most will agree that the Internet has given rise to a major upheaval in Unified Communications, including Voice over IP (“VoIP”). Business worldwide is embracing VoIP solutions as a tool to reduce communications costs, increase communications effectiveness and increase company profile.

It’s not just in the ability to make toll-free or low-cost calls that VoIP Solutions are having an effect. Company culture is changing too.

If we take the cost benefits of VoIP Solutions as read, there are many other ways in which they can impact a company.Continue reading

What is the difference between VoIP and IP Telephony?

19 February 2019January 31, 2019VoIP InfoLeave a comment

In recent times there has been a quantum increase in the use of digital communications, both in the business and domestic sectors. Businesses use IP Telephony to reduce their communications costs, improve interactions and service levels with staff and customers and present a better business image to the world at large.

Domestic users can now use VoIP to talk with and see far-flung friends and relatives easily and cheaply over long distances from their smart devices using VoIP capable apps like Skype and WhatsApp. No more expensive long-distance calls.

The terms VoIP and IP Telephony are often used interchangeably to describe digitally based communications. Are they, in fact, the same thing, or are there technical and non-technical differences?Continue reading

VoIP As a Powerful Tool in Disaster Recovery

10 January 2019January 7, 2019VoIP InfoLeave a comment

It’s not a question of if, but when a disaster will hit your company. A prudent company has a disaster recovery plan, covering all components of recovery, and including a public relations/communications plan. It should also include various scenarios for keeping the company running normally as far as is possible while the full recovery process unfolds.

In short, not disaster recovery, but business continuity.

Obviously, the recovery steps and how long it takes to implement them depends on the nature of the disaster. However, all have the common theme of an interruption to normal business that needs to be managed.Continue reading

How VoIP Affects Business Mobility

11 December 2018November 27, 2018VoIP InfoLeave a comment

It is difficult nowadays to find a business that does not use Business VoIP. The cost and business benefits of it are undeniable. Allied to improvements in digital telephony and digital convergence, most large and medium-sized businesses use it extensively as part of their internal and customer-facing processes.

One of the major benefits embraced by business is the ability to improve mobility and accessibility of staff.

In the past, whenever an employee left the office they were mostly uncontactable. At best they were contactable in the evening at home or in their accommodation on the road. This made communications between staff and the office difficult at best.Continue reading

How to protect VoIP from scammers

5 October 2018February 28, 2019VoIP InfoLeave a comment

VoIP for Business provides a range of benefits, including substantial cost-savings that make it a must-have for most businesses. However, as with most IT advances, VoIP has attracted the dark side of the developers. Hackers and scammers are using VoIP for Business as a way to steal data and execute hacking exploits.

As with other types of malware attacks, business need to be aware of how these exploits are executed and what preventative measures they can take.

The first thing to understand is that most successful hacking attacks are by having users provide sensitive information. Scammers are becoming more sophisticated, and they are increasingly using VoIP to steal personal and company data or just cause mischief.Continue reading

Different type of VoIP services you need to know

6 September 2018September 5, 2018VoIP InfoLeave a comment

The scope of VoIP Services has grown dramatically since they first appeared some years ago. In size they are available from the Big Iron on-site replacements for the PABX to the small desktop-based software VoIP systems and in location from onsite to hosted. In a similar way, the VoIP services offered have matured and grown in scope and applicability.

If we start with the assumption that VoIP is an essential for modern businesses of all sizes, then the question becomes what VoIP Services should a business consider. What different types of VoIP services are there?

In essence, there are three types of VoIP Service: In-house, hosted and hybrid.Continue reading

Reasons Why Cloud VoIP Can Help Your Business

13 August 2018August 8, 2018VoIP InfoLeave a comment

The benefits that VoIP for Business can bring to your business are undeniable. Add to that Cloud VoIP, hosted or on-site and you have a winning combination that can add significantly to your business profile.

Depending on the size of the business, either implementation can be applicable. However, having said that, a cloud-based approach can fit more easily with an existing cloud-based environment, either on‑site or hosted.

Before choosing a particular approach, it is best to consider firstly whether on-site or hosted VoIP is better suited to the business, and secondly, whether a Cloud-based architecture is appropriate.Continue reading

Five helpful VoIP guides for your Business

12 July 2018July 18, 2018VoIP InfoLeave a comment

Thanks to digital convergence, Voice over IP (“VoIP”) business systems are commonplace in businesses worldwide. Most major Telcos, networking companies and many third-party suppliers provide VoIP for Business systems and services as part of their hardware and software repertoire.

As usual, you need to be careful before committing money and resources to a particular VoIP for Business solution by making sure you understand exactly what you want. You need to consider the functions required of your VoIP solution and set them out in a wish-list. Knowing your budget is also essential. You can use these criteria to measure solutions and see how closely they meet your needs.Continue reading

3 VoIP trends that are pushing businesses to grow

8 May 2018July 18, 2018VoIP InfoLeave a comment

The management, financial and business benefits of VoIP are well-known and many businesses, both large and small, have adopted VoIP solutions to enhance their business profile. As usual however, once Business VoIP is implemented, businesses find other benefits from their VoIP Solution that help business growth.
What are the leading trends that are driving business growth today?Continue reading