The scope of VoIP Services has grown dramatically since they first appeared some years ago. In size they are available from the Big Iron on-site replacements for the PABX to the small desktop-based software VoIP systems and in location from onsite to hosted. In a similar way, the VoIP services offered have matured and grown in scope and applicability.
If we start with the assumption that VoIP is an essential for modern businesses of all sizes, then the question becomes what VoIP Services should a business consider. What different types of VoIP services are there?
In essence, there are three types of VoIP Service: In-house, hosted and hybrid.Continue reading
The benefits that VoIP for Business can bring to your business are undeniable. Add to that Cloud VoIP, hosted or on-site and you have a winning combination that can add significantly to your business profile.
Depending on the size of the business, either implementation can be applicable. However, having said that, a cloud-based approach can fit more easily with an existing cloud-based environment, either on‑site or hosted.
Before choosing a particular approach, it is best to consider firstly whether on-site or hosted VoIP is better suited to the business, and secondly, whether a Cloud-based architecture is appropriate.Continue reading
Thanks to digital convergence, Voice over IP (“VoIP”) business systems are commonplace in businesses worldwide. Most major Telcos, networking companies and many third-party suppliers provide VoIP for Business systems and services as part of their hardware and software repertoire.
As usual, you need to be careful before committing money and resources to a particular VoIP for Business solution by making sure you understand exactly what you want. You need to consider the functions required of your VoIP solution and set them out in a wish-list. Knowing your budget is also essential. You can use these criteria to measure solutions and see how closely they meet your needs.Continue reading
One of the success stories of recent times has been the adoption of Digital Telephony by all sizes of business. Large businesses have installed their own hardware and software, and small businesses tend to use Cloud PBX implementations, either in-house or hosted.
A more recent development has been the convergence of video conferencing with Cloud PBX implementations. Video calls using applications like WhatsApp and Skype have been around for some time, and have been used over the PSTN and digital telephone networks from both desktop and smart devices. Since Microsoft bought Skype, introduced Skype for Business, and fully integrated it with the Azure cloud environment, it has become a major player in the Cloud PBX landscape.Continue reading
The management, financial and business benefits of VoIP are well-known and many businesses, both large and small, have adopted VoIP solutions to enhance their business profile. As usual however, once Business VoIP is implemented, businesses find other benefits from their VoIP Solution that help business growth.
What are the leading trends that are driving business growth today?Continue reading
Many businesses have embraced digital convergence by replacing the traditional Telco supplied on-premise PBX with a digital PBX. The positive benefits of the new features and functions of the digital business telephone system and sharply reduced call costs have proved too good to miss. In many cases businesses have been able to reap the benefits of a digital business telephone system by moving to an external hosted solution managed by a service provider and moving away completely from the traditional Telco.
There is a current debate going on about if it is better to use an on-premise PBX or an outsourced service provider. There is no definitive answer, other than that for small businesses outsourced makes better economic sense, and on-premise is better for large business.Continue reading
The advent of Voice over IP telephony (“VoIP”) has radically changed the face of communications for both personal and business users. It has opened up opportunities for enhanced, and substantially cheaper communications, especially for long-distance and international calls. VoIP for Business has provided communications options that are not possible with a fixed line environment.
However, the prudent personal and business user needs to be vigilant to make the best return on their investment and achieve the lowest possible international call rates.
Here are three simple tips for personal and business users to make sure that they accrue the full benefit of cheaper international communications.Continue reading
The case for moving to Voice over IP (“VoIP”) telephony is undeniable. Cost savings, flexibility, and additional functionality are all major benefits of making the move. However, for some organisations the cost of acquiring and installing a full-blown VoIP PBX System makes the move uneconomic. There are alternative ways of having a VoIP PBX System that are easier on the budget, and not just by using some fancy financial footwork.
One way is to turn capital expenditure into operational expenditure by moving to a hosted PBX environment.
In this scenario, you move your telephony to a third party who manages and maintains your PBX System on their equipment, on or off your premises. The only potential one-time costs of the move are any infrastructure upgrades and the supply of appropriate handsets. In most cases, the handset costs can be included in the hosting charges.Continue reading
Unless you have been living on a desert island, you will have read in the media about Voice over IP (“VoIP”) Business phone systems and knowingly or unknowingly used one. Why doesn’t your business have one? Does the cost put you off? Does the technology worry you? Does the switch from the Plain Old Telephone System (“POTS”) to a digital Business Phone System worry you?
Here are six reasons why you should switch to a VoIP Business Phone System in 2018.Continue reading
The use of VoIP phone systems is increasingly common in both the smaller and larger businesses. The advantages and benefits provided by VoIP phone systems over traditional POTS systems are undeniable. The business owner needs to ensure that their VoIP service provider can provide a level of service that meets their business requirements.
The wide range of services, tariff plans, bundled deals and other incentives available from potential VoIP providers ensures that a deal can be made that meets the requirements of potential Business VoIP users. However, the potential user needs to be careful as the proposed deals may not be all they seem to be.Continue reading