Business Communication in the Age of Cloud Computing

Business Communication in the Age of Cloud Computing

Are you still using the traditional telephone system? With a cloud-based phone system, you can communicate with your business people from any place in the world and from any device such as your personal computer, tablet, mobile phone, and also from the phone system given by your VoIP provider. Isn’t it awesome?

VoIP for business

VoIP that stands for Voice Over Internet Protocol has made business communication easier and more effective. It allows you to make calls through the Internet. So you must have a high-speed broadband connection if you want to use this technology.

There are a great number of companies all over the world which provide VoIP for business. For example, Microsoft has a product called Skype for Business that is extremely useful for business communication.

“No matter the size of your business, VoIP is a surprisingly flexible, affordable technology that offers the same, sophisticated communication tools your enterprise-size competitors have.”, says Peter Alexander, vice president at Cisco Systems Inc. in his article that explains if your business should switch to VoIP.

Benefits of Internet phone over the traditional phone system

The main benefits of using an Internet phone are explained below.

Low cost: The call rate of a VoIP phone system is comparatively very low. You can communicate with your business partners, employees, clients, and other business persons at a low price. Some VoIP companies also offer free minutes.

Flexible subscription plans: The VoIP companies give you flexible subscription plans. So you can choose a plan that is suitable for your business. If you have a large team, you need to select a plan that can serve all the team members.

Exciting features: The VoIP system provide you with many useful features such as instant messaging, voice call, voice mail, call forwarding, video call, call recording, screen sharing, video conferencing, group calling, and so on. The VoIP apps give you online collaboration tools that make working together a lot easier. Different companies give different features. So before choosing a VoIP company, take a close look at the features that they are providing.

Ease of Use: The VoIP phone system and the VoIP apps are easy to use. You don’t need much technical knowledge to use the VoIP handset, apps, and tools. Anybody can use them. So you don’t need to provide training to your employees, they can easily handle the VoIP phone system.

Increased productivity: As the VoIP apps are fast and easy to use, they can save you a lot of time and can improve your productivity at work. A survey conducted by Sage Research says that the Internet telephony saves an employee 3.9 hours per week.

Other benefits: Other benefits of Internet phone include great call quality, excellent reliability, portability, flexibility, virtual phone numbers, and so on. You can get a virtual phone number for your business, which you can give to your customers.

“One of the biggest advantages of VoIP, especially for businesses with employees who work remotely or in multiple locations, is that it allows employees to bring their business phone line with them anywhere they go.”, says Chad Brooks, a senior writer at Business News Daily in his news article that talks about why VoIP for business makes sense.

Although there are many exciting benefits of using the Internet phone, there are a few disadvantages. For example, you cannot use it if you have electricity problems or Internet connection issues. But the advantages of the VoIP technology outweigh its drawbacks. So the cloud-based VoIP phone system is obviously better than the conventional phone system.

The VoIP providers UK give you excellent VoIP solutions at an affordable price. They provide you with useful features such as CRM integration, assigned telephone numbers, auto-receptionist, custom IP phone configuration, call recording, call routing, conferencing, and so on. They also give you modern handsets, mobile and desktop apps, administration tools, etc. You can easily make calls using the VoIP phone system given by them. You also have the option to use their software applications for making calls.

This article talked about business communication in our age of cloud computing. I hope you enjoyed this post and found it useful!

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