The widespread adoption of Business VoIP is well underway. The benefits, both financially and in improving the quality of customer service make it a no-brainer. Another aspect of the current digital revolution is the increasing use of Artificial Intelligence (”AI”) to automate routine manual tasks.
What if the two could be brought together? AI is touted as the way of the future and is finding its way into many business areas, not just IT.
Here are four ways in which Business VoIP and AI could work together to the benefit of the business.Continue reading