When a company upgrades its network system, it is highly likely that it will add a Voice over IP (“VoIP) capability to the corporate network. The advantages of so-doing are first and foremost reduced costs, and second, access to a range of applications and functions that are not available on a traditional phone system. WhatsApp and Skype allow voice and video calls to be made at significantly reduced cost. In some cases, video conferencing systems use VoIP techniques.
However, slack VoIP security can lead to an attack by thieves and hackers. Users might generate substantial bills through service abuse, and hackers might use lax security to gain access to the corporate network via the VoIP system. There have also been instances of Identity Fraud perpetrated over a VoIP network.Continue reading