Reasons why Cloud VoIP can help your Business

Reasons Why Cloud VoIP Can Help Your Business

The benefits that VoIP for Business can bring to your business are undeniable.  Add to that Cloud VoIP, hosted or on-site  and you have a winning combination that can add significantly to your business profile.

Depending on the size of the business, either implementation can be applicable.  However, having said that, a cloud-based approach can fit more easily with an existing cloud-based environment, either on‑site or hosted.

Before choosing a particular approach, it is best to consider firstly whether on-site or hosted VoIP is better suited to the business, and secondly, whether a Cloud-based architecture is appropriate.Continue reading

Identifying and defending your system from vulnerabilities

VoIP Security: Identifying and defending your system from vulnerabilities

First we had viruses, then rootkits, now we have ransomware.  One thing is certain, the next bit of malware technology is currently under development and be with us soon. Even systems like VoIP are under attack and are being used as portals to gain access to corporate information. 

What kind of threats are currently being seen in VoIP systems and how are they to be countered? 

The first thing to understand that because VoIP is based on IP technologies it is vulnerable to all the malware and attack techniques that are inflicted on IP networks.  The second is that VoIP goes over the Internet, and while you can contain and manage IP security in your internal closed corporate network, you are at the mercy of third-party service providers of varying quality in their security systems.  The third, and one often forgotten, is that all devices in the VoIP network are IP devices and are therefore vulnerable to all the threats found with other IP devices. That must be factored into the overall data and voice protection scenario.Continue reading