VoIP for Business provides a range of benefits, including substantial cost-savings that make it a must-have for most businesses. However, as with most IT advances, VoIP has attracted the dark side of the developers. Hackers and scammers are using VoIP for Business as a way to steal data and execute hacking exploits.
As with other types of malware attacks, business need to be aware of how these exploits are executed and what preventative measures they can take.
The first thing to understand is that most successful hacking attacks are by having users provide sensitive information. Scammers are becoming more sophisticated, and they are increasingly using VoIP to steal personal and company data or just cause mischief.Continue reading
The benefits that VoIP for Business can bring to your business are undeniable. Add to that Cloud VoIP, hosted or on-site and you have a winning combination that can add significantly to your business profile.
Depending on the size of the business, either implementation can be applicable. However, having said that, a cloud-based approach can fit more easily with an existing cloud-based environment, either on‑site or hosted.
Before choosing a particular approach, it is best to consider firstly whether on-site or hosted VoIP is better suited to the business, and secondly, whether a Cloud-based architecture is appropriate.Continue reading
First we had viruses, then rootkits, now we have ransomware. One thing is certain, the next bit of malware technology is currently under development and be with us soon. Even systems like VoIP are under attack and are being used as portals to gain access to corporate information.
What kind of threats are currently being seen in VoIP systems and how are they to be countered?
The first thing to understand that because VoIP is based on IP technologies it is vulnerable to all the malware and attack techniques that are inflicted on IP networks. The second is that VoIP goes over the Internet, and while you can contain and manage IP security in your internal closed corporate network, you are at the mercy of third-party service providers of varying quality in their security systems. The third, and one often forgotten, is that all devices in the VoIP network are IP devices and are therefore vulnerable to all the threats found with other IP devices. That must be factored into the overall data and voice protection scenario.Continue reading