VoIP Solutions have been enthusiastically embraced by individuals and businesses. For some, it is no other reason than the substantial cost savings in moving from the tolled PSTN network to toll-free internet connections. There are, of course, other benefits in improvements in operational processes and customer service levels.
One of the strategic moves forced on IT by the events of 2020 has been the move to remote working. Resources have been diverted from planned projects to emergency projects to enable the transition. VoIP Solutions have been a significant growth element, either as new implementations or developing an existing Unified Communications Strategy.
One question that is often asked, particularly in the education environment, is whether VoIP Solutions make a positive contribution. The answer is a resounding YES, and not just for Education. Any campus style, multi-building, or multi-site environment will benefit.Continue reading
The universal adoption of the Internet has led to the use of digital communications as a standard part of the business environment. Most companies are creating and implementing digitally based unified communications strategies incorporating VoIP communications built around VoIP phones, video conferencing and perhaps CCTV as integral parts.
They are doing this to take advantage of the business benefits to be gained from moving from the unlinked analogue systems to an integrated digital platform. The simplest example is the use of VoIP phones to transfer from tolled calls over the PSTN to essentially free voice communications over the Internet.
There are many other reasons to make the switch from a legacy analogue phone system to a digital VoIP system, both financial and operational.Continue reading
It’s not a question of if, but when a disaster will hit your company. A prudent company has a disaster recovery plan, covering all components of recovery, and including a public relations/communications plan. It should also include various scenarios for keeping the company running normally as far as is possible while the full recovery process unfolds.
In short, not disaster recovery, but business continuity.
Obviously, the recovery steps and how long it takes to implement them depends on the nature of the disaster. However, all have the common theme of an interruption to normal business that needs to be managed.Continue reading
The benefits that VoIP for Business can bring to your business are undeniable. Add to that Cloud VoIP, hosted or on-site and you have a winning combination that can add significantly to your business profile.
Depending on the size of the business, either implementation can be applicable. However, having said that, a cloud-based approach can fit more easily with an existing cloud-based environment, either on‑site or hosted.
Before choosing a particular approach, it is best to consider firstly whether on-site or hosted VoIP is better suited to the business, and secondly, whether a Cloud-based architecture is appropriate.Continue reading
The management, financial and business benefits of VoIP are well-known and many businesses, both large and small, have adopted VoIP solutions to enhance their business profile. As usual however, once Business VoIP is implemented, businesses find other benefits from their VoIP Solution that help business growth.
What are the leading trends that are driving business growth today?Continue reading
Unless you have been living on a desert island, you will have read in the media about Voice over IP (“VoIP”) Business phone systems and knowingly or unknowingly used one. Why doesn’t your business have one? Does the cost put you off? Does the technology worry you? Does the switch from the Plain Old Telephone System (“POTS”) to a digital Business Phone System worry you?
Here are six reasons why you should switch to a VoIP Business Phone System in 2018.Continue reading
Once thing that the IP revolution has done is to reduce the dominance of the national Telcos over the communications space. VoIP has revolutionised communications at a business and personal level. Taken together with the increasing use of smartphones and tablets in conjunction with VoIP Phone Systems, there is no defensible reason why a business should not install a VoIP for Business phone system right now.